Frequently Asked Questions

Answering your commonly asked questions

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General FAQs
Is artificial grass safe for children?

Yes. Artificial grass is safe and durable in all weather. It isn’t slippery when wet and will quickly dry up after a downpour. The grass and filler is harmless if accidentally eaten. Plus, you can also add a shock pad base for extra cushioning.

Can I put garden furniture on artificial grass?

Yes. The artificial grass should not suffer any lasting damage from garden furniture. However, you should avoid using a BBQ directly on your artificial lawn, as this could melt the grass. Use your BBQ on the patio instead.

How long does artificial grass last?

All our grass products are predicted to last around 20 years or more – of course, this depends on the amount and type of traffic they withstand on a daily basis. Easigrass products come with an 8 year guarantee for your peace of mind.

Are you FCA regulated?

Yes, we are authorised and regulated by the Financial Conduct Authority as a credit broker and not a lender FRN945074. We provide credit plans from a panel of lenders.

Maintenance FAQs
Should I be concerned about weeds growing?

No. Easigrass installs a specific geotextile membrane sheet that prevents weeds from growing.

Do you offer a maintenance service and how often will I need it?

Artificial grass is incredibly low maintenance but will still require occasional maintenance throughout the year. We offer a comprehensive maintenance service which involves cleaning the grass, removing any debris and refilling infill. We recommend your artificial grass is serviced at least once a year.

Will artificial grass rot decking?

No. Artificial grass will not rot decking provided your decking was correctly installed and applied with a finish that protects it from the elements. It is actually advantageous to place garden decking on artificial grass, due to its ability to drain moisture quickly and prevent weeds from growing.

How do you clean artificial grass?

The beauty of our artificial grass is that it requires very little maintenance to look good and perform well. Only occasionally will it need a bit of TLC to keep it looking its best. A quick hose down can keep it clean and fresh, and you can also brush it to combat flattening and give it a bit more oomph. It’s also advised to remove leaves and debris from the grass during the autumn months. For more detailed information, simply ask our friendly experts for advice.

Installation FAQs
How long does artificial grass take to lay and can I fit it myself?

It takes approximately one day to lay 50 square metres of artificial grass. We don’t recommend you fit the artificial grass yourself. Use our professionally trained installation team to guarantee the best results.

Does the size and shape of my garden matter?

No. Artificial grass can be cut and installed to any shape or size.

Can I install artificial grass on top of my existing lawn?

We don’t recommend laying artificial grass on top of an existing lawn. The best option would be to remove the natural grass, prep the surface and then install the artificial grass. However, artificial grass can be laid on a variety of surfaces, including soil, concrete, tarmac and pavement. It can even be installed on roof terraces and balconies!

Pets FAQs
Is artificial grass suitable for pets?

Yes. Easigrass has a range of products specifically designed for pets. It’s soft on paws but remains durable and long lasting. Pets can roll, skip and play without getting muddy, meaning no more dirty paw prints in your home. Plus, the fibres have been designed to prevent moisture retention, so you won’t notice a buildup of unpleasant urine odour.

Does artificial grass get too hot in summer?

Your artificial grass may get hot during summer, but can be cooled with a simple rinse of the hose. Easigrass also offers a unique EasiZeo infill that cools individual fibres, significantly reducing temperatures to natural levels. You could also invest in a shade cloth or awning to keep your grass cool during the hot summer months.

Trade FAQs
Do you supply to trade?

Yes. We offer a trade-and-supply service to support a range of commercial operations. We will swiftly deliver the products you need, and offer help and advice whenever you need it.

For more information call 0208 843 4180 or Book a FREE Survey
Rated excellent by customers across Surrey Rated Excellent Avg 4.46 Based on 320
  • A wonderful company who supply high quality grass. I bought ‘Belgravia’. It is an absolute delight ... . In fact I’ve purchased from them twice now. I wouldn’t look anywhere else. Joe is particularly helpful and made the entire process stress free. He gives sincere advice, is very attentive and helpful.

    - M
  • Excellent! Although there was an initially delay in installation date we cannot fault the customer service and ... the guys who came out to do the installation. Lucy was amazing from start to finish and kept us updated, even when we were away on holiday! Our garden is totally transformed and our dog loves the pet grass too. Highly recommended!

    - Anonymous
  • Excellent service from start to finish. On arrival the fitters explained each stage of the fit and the end res ... ult was more than I could have hoped for. Will be booking for rear garden in the near future.

    - Anonymous
  • From start to finish the service is 1st class. Jackie was very responsive on any question I had, and everythin ... g was explained to me perfectly. The work was carried out with no disruption, and they all worked so hard, even in the horrible rain. No mess was left, and they were very informative to what was going to happen. I am delighted with my now level green grass garden. Would definitely recommend this 1st class company.

    - Morag
  • Leo and his men arrived to lay my grass. They were exceptional ..So hardworking ..nothing was too much troub ... le .They happily moved all my heavy gsrden furniture and then replaced it . No corners were cut ..they took great pride in what they were doing . Angus was wonderful when he came to quote ..I could see the care and attention and expertise . I thoroughly recommend Easigrass for their efficency and their reasonable prices. Ann Tanner .SL4 2SR

    - Anonymous
  • I can't thank Dan, Sam, and the team enough for the transformation they have done to my garden, no bad la ... nguage, no shouting just a well-organized team who got on with the job, and the end result is superb. Even my dog says thank you.

    - Derek
  • Thank you Sam and team for a first class job. Grass looks amazing. I decided to have it done after seeing my s ... on's garden that you did last year. Was so nice to have a team who worked in an organised and tidy manner, you left everything looking lovely. Best thing I have ever had done to the garden.

    - Janet
  • The Easigrass team installed our grass in the back garden and it looks fantastic. We were given a free no obli ... gation quote but once compared with other companies the quality of the product won hands down. No pestering phone calls no pressure to take the quote. Once agreed date booked, they arrived promptly with a phone call to let us know they were on the way.Work began without any fuss, estimated time was 2 days, yet everything completed to perfection in one visit. All areas hosed down and clean before leaving. I definitely recommend Easigrass quality product and quality service. Thank you Easigrass, shared photos with neighbours who came to visit and we're sure they will be in touch soon 🌻🌻🌻🌻🌻🌻🌻🌻🌻10 out of 10

    - Anonymous
  • Will and the team installed the Easigrass in the back garden and we can't fault any aspect. from initial ... enquiry to installation they were superb to deal with and professional throughout. Very friendly team, arrived and finished on time and even took the time to hose down the patio on completion. I would not hesitate to recommend them - the finished job is exactly what we had hoped for.

    - Paul
  • I contacted Easigrass Birmingham as I had just had both my front and back lawns done by another company who cl ... early had no idea about how to lay artificial turf. I Spoke with Sanj who came out the next day, to assess the mess the other company had left. Within a week he managed to get me booked in, and I am now looking out at the perfect lawn, I can't believe how good it looks. His 3 lads have done such a good job, all mess cleared away. I would definately recommend Easigrass Birmingham. Its a YES from me

    - kim
  • Very pleased with Easigrass team from Worthing, West Sussex, business run by Neil and Clair. Bulk of work carr ... ied out extremely well in less than pleasant weather conditions by Andy, who was cheerful and efficient throughout three days work. Good product at reasonable price. Highly recommended.

    - Jenny
  • Abdul and Osama from the Fulham, London SW6 area came to clean and restore our Easigrass laid eight years ago ... on a three -storey roof terrace. They did a fabulous job, were really careful taking their equipment through the house, and have made the Easigrass look like new. I would thoroughly recommend the company and all their team - in particular the lovely brothers.

    - Catherine
  • Fantastic service from start to finish! Quote was not the cheapest but competitive. Delivery and collection of ... supplies and waste was swift. Niti and team turned up on time along with all the supplies and equipment. They took care to protect my newly fitted kitchen and floors before starting on the garden. Installation was very professionally carried out and to a very high standard. Can’t recommend highly enough. Thanks so much Easigrass!

    - Anonymous
  • Highly recommend Easigrass, these guys have done a professional job on my back garden by laying artificial gra ... ss which looks amazing. Clean workmanship from start to finish. Thanks guys

    - John
  • Called Easigrass 5pm Monday for grass for an exhibition stand. I had no clue what grass we wanted just needed ... it to look good. I spoke to the owner (I believe) who was extremely helpful, sorted me a quote recommended the grass and collected 9am next day, the guys even helped loading the grass. I spoke to 2 other artificial grass companies closer to our office none offered the advice and professionalism Easigrass did. Will definitely be back. Great Service.

    - Sam
  • Easigrass are exceptional in every aspect; as they removed an old, poorly laid artificial lawn (not by Easigra ... ss!), the sub-par foundation, and by replacing with a dog-friendly product it has rejuvenated our garden. The fitting team are passionate, very hard working and proud to called Easigrass employees. No faults at all with this company.

    - Simon
  • I was always sceptical about having artificial grass, but decided to go for it as tired of fighting with maint ... aining a real lawn all year round, and having mud in and out of the house. I'm so glad I did, as it looks fantastic and is of great quality. I went for the Belgravia which was in my eyes, the most realistic looking with 3 shades of colour. It feels great too. The whole experience was seemless, from the initial contact through WhatsApp (thanks Mason), getting the quote (thanks Abid) to the actual installation. The guys that turned up were absolutely brilliant - worked solidly pretty much non stop, were extremely efficient and tidied up everything as they went along, right to the end. Thank you guys - fantastic job! I highly recommend using Easigrass for a perfect looking lawn. Thank you.

    - Trevor
  • Abdul as always was amazing at bringing my lawns back to their sparkling best. He is a hard worker and really ... lovely, look forward to seeing him next year. Thanks so much . Trisha from Eltham x

    - Patricia
  • First class workmanship under difficult weather conditions from start to finish,everything cleaned up after th ... e work brilliant,couldn’t be happier with the end result

    - Richard
  • Highly recommend easigrass from start to finish highly professional team my garden looks so lovely now The m ... en who came to fit worked hard all day very tidy and kept us updated on what was happening though out the day 5 ⭐️ Wish i had remembered names to mention in my review credit to easigrass i will post before and after pictures

    - Tina
  • The Easigrass team are so helpful and very quick to respond. The installation team were friendly and efficient ... , and totally transformed the garden in a single day. There was no mess and a very well installed finished product.

    - Anonymous
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